Privacy Policy

Last Updated: 2026

TMB Printing Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to information collected through our website www.tmbprint.com.au, as well as through our business operations.

1. Personal Information We Collect

We may collect personal information including, but not limited to:

Name
Business name
Email address
Phone number
Postal or billing address
Information related to printing orders, quotes, or enquiries
Any other information you voluntarily provide to us

We may also collect non-personal information such as browser type, IP address, and website usage data for analytics purposes.

2. How We Collect Personal Information

We collect personal information when you:

Submit an enquiry or request a quote
Place an order with us
Contact us via email, phone, or our website
Subscribe to updates or communications (if applicable)

We may also collect information automatically through cookies and similar technologies when you use our website.

3. How We Use Your Personal Information

We use your personal information to:

Provide printing products and services
Respond to enquiries and provide quotes
Process orders and payments
Communicate with you about your orders or requests
Improve our services and website
Comply with legal and regulatory obligations

We will not use your personal information for purposes unrelated to our business activities without your consent.

4. Disclosure of Personal Information

We may disclose your personal information to:

Service providers and suppliers who assist us in operating our business (such as delivery or payment processing services)
Professional advisers such as accountants or legal advisers
Government authorities where required by law

We do not sell or rent your personal information to third parties.

5. Overseas Disclosure

Some service providers we use (such as website hosting or email services) may store data outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is protected in accordance with Australian privacy laws.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial safeguards.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, or incomplete.

To make a request, please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can control or disable cookies through your browser settings, although this may affect website functionality.

9. Complaints

If you believe we have breached your privacy or the Australian Privacy Principles, you may contact us to lodge a complaint. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

TMB Printing Pty Ltd

Website: www.tmbprint.com.au
Email: info@tmbprint.com.au
Phone: 03 9793 9432